Multi Lingual Services
We speak your language
- Nearly one in three people in NSW speak a language other than English at home. It follows that many workers in NSW are more comfortable speaking another language in their workplace – or may only speak a language other than English.
- To meet this need, Kairros offers specialist services to help our clients with injuries who come from Non English Speaking Backgrounds (NESB). Providing services in a language they are comfortable with speeds up what are often fairly challenging times for workers who do not speak English well.
Kairros provide specialist services for Workers on a Non-English Speaking Background. At the present time, the industry takes an average of 250 days to return a Worker of NESB to work, however, Kairros are able to achieve an average of 220 days for successful RTW. Our current RTW rates for this cohort is 60% for New Employment.
We conduct interpreter training for our staff to ensure effective communication across all languages. In the last 12 months, Kairros have assisted 160 NESB clients in their RTW journey.
As well as the above, Kairros consultants are trained in cultural diversity and attend multicultural events throughout the year to stay informed about relevant barriers, as well as stay connected to local communities.