Nearly one in four people in Australia speak a language other than English at home.

It follows that many workers are more comfortable speaking another language in their workplace – or may only speak a language other than English.

“Didn’t have one drama. I’m back at work, what had to be done was done, no one gave me any dramas, it was all pretty good. The fact that I had never had workers comp before and I expected I would have to do everything myself and learn what do to along the way, but she organised appointments, rang me along the way, went to appointments with me and let me know what needed to be done.”– Suzy, Sydney*

*Name changed to protect privacy