Information for patients

Compass streamlines a combination of allied-health expertise helping to navigate and improve quality of life for people with long-term injuries.

By participating in Compass, you will engage with healthcare professionals specifically aware of your individual needs, and with the sole purpose of assisting you to better manage your pain and get more out of life.

Over a duration of 8-12 weeks, Compass will successfully navigate you through focused interactions such as:

  • Health coaching on a variety of topics
    (including sleep and nutrition)
  • Tailored exercise conducted at a low, safe intensity
  • Specialist doctor reviews (which may include review
    of medication intake and treatment)

Frequently asked questions

How does Compass work?

Compass starts with an initial meeting, where one of our experienced health professionals speaks with you about your pain experience. We also speak with you about your current activity levels. We then seek specialist opinion as to the best way to manage your pain, before meeting with you again to discuss a plan with your GP. Once you and your GP have agreed on a plan, we will meet with you over 8-12 weeks, to discuss and address your health needs, while also completing some gentle exercise.

How is Compass different from other treatment that I’ve already had?

The Compass Program provides collaborative expertise from the best medical specialists. This means that you won’t have to wait for extensive periods to see a specialist and guarantees you’ll receive the best care available, based on the strongest and most recent research.

Is Compass right for me?

Have you experienced a long-term injury (one year or more), or have you been off work for an extended period due to chronic pain? Compass is specifically designed to help people with long term injuries, or those who have had difficulty in managing their pain with medication.

Who pays for Compass?

All costs associated with Compass are covered by your insurance claim.

How will Compass help me?

It is expected that at the end of the Compass program you will have more energy, feel fitter, and be more relaxed. You should feel more confident in your ability to complete daily tasks such as shopping, cooking and meeting up with friends. You should also have established a better and safer medication regime.